The year was 2014, and your heroine had purchased a PayPal Prepaid from Feltrinelli RED in Milan.
It had turned out to be quite a hoax, so when the expiry notice came in November 2017, and I had used it only once, I made it expire and goodbye, and thanks for all the fish.
I remembered that there was still some change left on the card, but I honestly didn’t feel I needed to worry about it. If memory serves me right, you must visit Italy to close the contract.
Then, on Monday, 9 October, I received the following email:
Service Notice: prepaid card issued by LIS Pay – residual credit in your favour
in relation to the PayPalCard Retailer prepaid card in your name and now closed (Contract Code: 0000********), we have – as of 19/09/2023 – a credit in your favour of: 1.84 euros.
Recover the amount by clicking on the following link (active for the next 90 days) and filling in the fields required to prepare a credit transfer to you: (url)
(in case the page does not open, please copy and paste the link into the address bar of your browser)
You will be asked to enter
– your Tax Code
– an IBAN in your name to receive the credit;
– a mobile phone number in your name to send the OTP.
For any support, please contact us at the following numbers, both active from Monday to Sunday (including holidays) from 7 a.m. to 9 p.m:
– 06 661.936.19
Greetings from the team
LIS Pay S.p.A.
After just six years, they decided that I was entitled to recover as much as EUR 1.84.
But once again, it could not be simple.
I know my tax code by heart, and so far so good.
I had the good idea to write down the IBAN of my current account here in the UK on Bitwarden, and so it’s OK.
Too bad that sending the OTP was strictly to an Italian mobile phone number.
At this point, it was a matter of principle, so I borrowed the phone number from my brother, whom I still thank very much.
Once I got over the hurdle, everything seemed OK, and I forgot about it.
Yesterday, Friday the 13th, I got the notification on the bank app that £1.54 had been credited to my account.
I mean, it only took them five days in the end.
All in all, I am happy to know that my card is definitely closed.